FAQs


How do I join the VIP Rewards Program?
It’s easy. All you have to do is take a moment to register for the program (it’s free) – Click here to go to our 'Join’ page. Please note: the program is only open to select Transamerican Wholesale customers. Check with your account representative for details.

What do I need to do to earn rewards?
The program includes 3 different reward levels with accelerated earn rates based on your incremental spend in the same month compared to the previous year. Rewards are banked and released once you spend a minimum of $25,000 in the reward year. The current reward year begins November 1, 2017 and ends December 31, 2018.
For more information on how to earn, click here.

How do I keep track of my rewards?
You can see the rewards you’ve received through your participation in the VIP Rewards Program by logging into your VIP Rewards account and viewing your 'Account History'. If you haven’t reached the minimum spend threshold of $25,000 on the reward year, your rewards will be banked and held in a pending status. Once the threshold is reached, any pending rewards will be automatically released to your debit card in the next payout cycle.

How often are rewards paid out?
Rewards are paid out automatically once a month after monthly rewards have been calculated and posted to your VIP Rewards account.

What are Bonus Offers?
We will promote Bonus Offers periodically to help you accelerate your earnings. During these events, you will be notified online and/or by email on how to take advantage of the offers.

Still have questions?
Complete a help form here.




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